Contact Us
Whether you have a question about one of our casino reviews, want to flag something we may have missed, or need guidance on responsible gambling resources, this page tells you how to reach the team at Online Casino. We are an independent comparison platform, not a casino operator — we do not take deposits, hold accounts or process withdrawals, so for account-specific issues you will need to contact the casino directly.
What We Can Help With
Our editorial team researches and reviews new online casinos available to players in the United States. We can help with:
- Questions about how our casino ratings and rankings work
- Clarifications on bonus terms, wagering requirements or payment methods covered in a review
- Requests to update or correct factual information on any page
- Partnership or affiliate enquiries
- Responsible gambling — signposting to the right support organisations
- General feedback about the site and how we can improve it
How to Reach Us
The best way to get in touch is by emailing us directly. You can find the contact address in the site footer. We aim to respond to all genuine enquiries within two business days. Please include as much detail as possible — the page URL, the casino name and a clear description of your question — so we can reply with something useful rather than a holding message.
We do not operate a telephone line or live chat. This keeps our team focused on producing accurate, up-to-date reviews rather than handling call queues.
Corrections and Factual Updates
Accuracy matters to us. If you spot a bonus figure, a licence detail or any other fact that looks out of date or incorrect, please tell us. Include a link to the page and — where possible — a source for the correct information. We will review it promptly and update the copy if warranted. Our editorial standards are covered in more detail on the About Us page.
Responsible Gambling Support
If gambling has stopped being enjoyable, or if it is affecting your finances, relationships or wellbeing, please step back and seek support. You do not need to be in crisis to use these resources — they exist for anyone who wants to set limits, take a break or talk things through.
- National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24 hours a day, seven days a week.
- Gamblers Anonymous: Free peer support meetings available across the US — find a local group at gamblersanonymous.org.
- State self-exclusion programmes: Every licensed online gambling state offers a self-exclusion scheme. Contact your state's gaming control board to register.
- Deposit and time limits: Reputable licensed casinos allow you to set these directly in your account. Use them before you start playing, not after a losing session.
More guidance, including how to use the tools available at licensed US casino sites, is on our Responsible Gambling page.
About Our Casino Reviews
Online Casino covers new online casinos available in the US market. Every site we feature has been researched against a consistent set of criteria — licensing, game range, bonus conditions, payment methods and security. We do not review unlicensed operators, and we do not accept payment from casinos in exchange for higher ratings.
We earn revenue through affiliate partnerships. If you follow a link from this site and register at a casino, we may receive a commission. This arrangement does not influence our editorial scores — a casino cannot buy a better rating, and we include genuine limitations in every write-up. Our commercial relationships are disclosed clearly, and rankings are based on editorial assessment alone.
Eligibility Reminder
Online casino gambling in the United States is regulated at state level. To play legally at a real-money online casino you must:
- Be at least 21 years of age (the standard minimum for casino-style gambling across licensed US states).
- Be physically located within a state where online casino gambling is permitted at the time you play — most licensed platforms use geolocation to verify this.
- Meet the identity verification requirements of the casino you join, which typically include government-issued photo ID and proof of address.
If you are unsure whether online casino play is legal where you live, check with your state's gaming regulator before registering anywhere. Our Terms and Conditions page sets out the editorial terms under which this site operates.
Partnership and Affiliate Enquiries
If you represent an online casino that is licensed and regulated in the US and would like to discuss inclusion on this site, please get in touch via the email address in the footer. We review all enquiries, but inclusion is not guaranteed and is always subject to our editorial standards. We do not list unlicensed operators.
A Note on Response Times
We are a small editorial team. We read every message and prioritise correction requests and responsible gambling queries. General feedback and partnership enquiries are answered in order of receipt. If your question is urgent — particularly anything related to problem gambling support — please contact the NCPG helpline directly rather than waiting for a reply from us.